Automated Voice
Deliver automated phone calls within minutes. Record a message to send to hundreds of customers at a time. Automated voice is great for appointment reminders and verification, emergency notifications, information, greetings, and follow-up. It saves time and is cost effective.
Call Center
First impressions are lasting. Callers may make a decision whether to do business with you based on their first phone call experience. A pleasant voice and positive experience can set the tone for a lasting relationship. The Anew team will help you build those relationships. Anew gains a thorough understanding of your company, products, and services to develop a knowledgebase and scripts. A professional team member that provides a high level of personalized service answers each call.
Direct Mail
There are hundreds of ways to get your offer to the public. Direct mail offers many benefits to small businesses. It is inexpensive, targetable, and measurable. Direct mail is a cost effective use of your advertising dollars. Send us your design and mailing list. Anew will print and mail your postcards, brochures, greeting cards, or letters to prospects and customers, track their results and follow up. Mailing list, design, and copy services are also available.
Document Management
Anew converts your office into a paperless or reduced-paper environment. Access your documents anywhere, anytime. Anew provides a secure, online central repository for scanned, faxed and other electronic documents. No more misfiled or lost files. Eliminate paper. Save on microfiche and storage cost. Anew helps you move toward an eco-friendly environment.
Email
Whether it is a single email or an email campaign to hundreds, the Anew team can take care of it. We send and respond to the day-to-day email relieving you of this routine task. Or launch a campaign to inform customers of a special promotion. We track who opened or forwarded the email and who clicked a link to your website. Your email list is kept clean, we automatically remove invalid email addresses or customers who no longer want to receive emails.
Follow up System
The area in which most small businesses fall short is the follow up. Follow up is crucial before the sale and is just as important after the sale. A systematic, relevant, personalized follow up system that nurtures leads into customers. Anew develops a follow up system that fits your business model. Find out about potential problems before they become a problem. Follow up is a key to business success.
Keep In Touch
Improving your relationships with your customers can make a dramatic difference in your business. Anew helps you build your customer relationships. Never miss sending birthday wishes, extending greetings, or congratulating someone for a special occasion or milestone. We will send greeting cards, postcards, and letters.
Live Chat
Customers want answers to their questions while visiting your website. Anew is there to answer questions and help your customers through the online purchase process. Increase customer satisfaction and resolve support issues faster.
Media Alerts
Are people saying about you or your company? What are people saying about your competitors? Anew will let you know. We can track what people are saying on social media sites, websites, and blogs and report back to you. Stay informed.
Mobile Messaging
Mobile messaging is a great way to promote your products or services. Send personalized messages for special announcements or last minute promotions. Deliver time-sensitive information, such as cancellations; alert event attendees of last minute schedule changes; and send reminder notifications, like delivery times or appointment verifications.
